We know that you care how information about you is used and shared, and we value the trust you place in us. Please read the following statement to learn about our information gathering and dissemination process. Privacy of your personal information is taken very seriously and we keep your information, order history and any other records completely private. YuviPep or any of its affiliates will NEVER misuse your personal information.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of changes, please review this policy periodically. By visiting our Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Sharing and Disclosure of Your Information
We will never give out your email address or any other details. We do not include you in any mailing lists without your explicit consent. We will never sell your information to any third parties.
How We Use Your Information
This is used only for purposes of helping the courier delivery person track you. The concealed packing of the orders ensures that the courier delivery person does not get to know anything about your order or you. We may also call you on the phone number provided to confirm the order before dispatching OR for any other purpose related to the order placed on YuviPep Website. The call might be made via an automated system or by a customer care representative.
We will NEVER send you emails if you request us not to. By default, we assume your consent to send you emails for the purposes of:
- Emailing you a copy of the order
- Emailing you the shipping confirmation
- Emailing you a short customer satisfaction survey
- Emailing you 'Reminders' for products you opt to be reminded about
- Emailing you new product launch details
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You may receive transactional SMS, calls on registered mobile numbers with us, related to your account/orders placed on our YuviPep Website.
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All the calls/SMS will be related to transactions performed on our Website.
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You may receive alerts/notifications related to your order on our mobile apps.
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You may receive notifications on our mobile apps related to new products/offers added on YuviPep Website.
How Secure is the Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Links to Other Sites
Our Website links to other apps/websites that may collect personally identifiable information about you. YuviPep is not responsible for the privacy practices or the content of those linked websites.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all YuviPep Website lists and newsletters, please visit unsubscribe.
Your consent
By using the Website or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Legal issues
Just in case, a transaction is involved in a legal dispute (usually credit card fraud), information might be requested from us in the form of a subpoena (legal demand for information or appearance). In such cases, we might be required to furnish the requisite information. In case this occurs, our policy is to first contact the customer (through the preferred medium chosen by the customer) to inform them of our legal obligations.
These issues are not common and generally happen in case of credit card frauds. Hence, such information sharing would help in protecting your account and business with us.
Your order details and personal details like address and phone number may be shared if asked by any Government Department, e.g. Sales Tax Department.
Merger, Acquisition and Termination of Service
If we merge with, or are acquired by another company, the resulting combined company will use the Personal Information you have provided as described in this policy. If we cease operation, your Personal Information may be transferred to and used by another company that offers similar or related products or services.
Contact Us
If you have any questions about this Privacy Policy, please write to us at:
info@yuvipep.com